Conflict isn't something to avoid — it's energy to channel. In this workshop we cover the types of conflict, choosing the right response at the right moment, and reaching resolution while protecting the relationship.
Task, relationship and process conflict.
The five classic styles — and when to use each.
Recognising your own default pattern.
'I' language and needs-based communication.
Stepping into others' conflicts well.
Certificate of participation and a guide pack.
The flow, and why conflict is a learnable discipline.
Task, relationship and process conflict — signs and impact.
The five styles and when each fits.
Self-assessment; recognising your pattern.
Moving out of blame; 'I' language — with exercises.
Intervening in others' conflicts.
A personal practice plan.
Managers, team leads, and any professional in collaboration-heavy roles.
Yes — live and online on Zoom. It is an interactive session, not a recording.
About 1 hour, in a single live session.
Yes — an Atelier Ethos certificate of participation is issued at the end.
Both. You can register individually, or book a private session tailored to your team.
Register your interest and we'll send you the next available date and joining details. Prefer a private session for your team? Tell us in the message.
We'll get back to you with dates and details.
We'll be in touch shortly with dates and details.