Behavioural Development

The Psychology of Communication

Good communication isn't about being likeable — it's a deliberate discipline. In this workshop we work hands-on on listening quality, expressing yourself clearly, and the core principles of communicating with impact.

Duration90 minutes
FormatOnline · Zoom
ParticipationIndividual + Corporate
DateOn pre-registration
Live · Online
The Psychology of Communication
Sharpen listening, express yourself clearly, and learn how to create impact in everyday communication.
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What you'll gain

Outcomes you leave with

01

Communication models

How messages break down — and where.

02

Active listening

Reflecting, clarifying and paraphrasing in practice.

03

Clear expression

From complex to simple: headline first, detail after.

04

Non-verbal signals

Body language, tone and the power of silence.

05

Difficult conversations

Framing and holding sensitive conversations.

06

Certificate & guide

Certificate of participation and a practical guide pack.

Programme

What we cover

01

Opening & framing

The flow, and why communication is hard.

02

Building blocks

The basic communication model and where it breaks.

03

Active listening

Reflection, clarifying questions, paraphrasing — with exercises.

04

Clear expression

Headline first, detail second; cutting the noise.

05

Non-verbal communication

Body language, tone, and silence.

06

Difficult conversations

Opening, framing and sustaining sensitive talks — practice.

07

Close & next steps

Your personal communication goals and a daily practice plan.

Details

At a glance

Duration90 minutes
FormatOnline · Zoom
ParticipationIndividual + Corporate
DateOn pre-registration
FAQ

Common questions

Who is this workshop for?

Every level of professional, managers, and roles with heavy client or team contact.

Is it delivered online?

Yes — live and online on Zoom. It is an interactive session, not a recording.

How long is it?

About 90 minutes, in a single live session.

Do I get a certificate?

Yes — an Atelier Ethos certificate of participation is issued at the end.

Can I join individually or as a company?

Both. You can register individually, or book a private session tailored to your team.

Register

Join this workshop

Register your interest and we'll send you the next available date and joining details. Prefer a private session for your team? Tell us in the message.

Duration90 minutesFormatOnline · ZoomParticipationIndividual + CorporateDateOn pre-registration

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